TERMS AND CONDITIONS
THE PURPOSE OF THESE TERMS AND CONDITIONS OF PURCHASE IS THE BARISTA.COM SUPPLY OF THE PRODUCTS OFFERED THROUGH OUR ONLINE STORE, IN EXCHANGE FOR A FINANCIAL BENEFIT.
- ENTRY INTO FORCE
2.1 These Terms and Conditions together with your Order Confirmation constitute the contract between Barista.com and the Client for the supply of products. Any other Terms and Conditions do not apply.
2.2. It is understood that the Client agrees with the general conditions in this text from the time you accept that you have read and agreed to these Terms and Conditions.
3.1.It should be noted that orders would be shipped within the limits of stock availability. If one of the items ordered were not in stock, we send the Client an e-mail as soon as possible (from the date you placed the order) to tell the time in which product(s) can be sent. If you were not interested in waiting, a refund of any amount paid for the products can be made.
4.1. The price of each product will be determined clearly on the website. The price and terms of the products offered will vary, but in any case, it will be applied to the Client the price and the conditions that existed when the order was placed.
4.2. The sale prices listed in our online shop are displayed including VAT.
- PRODUCT SUPPLY
5.1.We will supply the products indicated in the Order Confirmation, pursuant to these Terms and Conditions.
- PAYMENT OF PRODUCTS
6.1. If our security department suspects an anomaly or fraud, Barista.com reserves the right to cancel the transaction for security reasons.
6.2 Method of payment: PayPal allows you to pay directly without communicating financial data online. PayPal automatically encrypts confidential data with the help of the best technologies available in the market.
- PERSONAL DATA PROTECTION
7.1.Personal data, which Customer has to provide, are essential for sending orders and bill drafting. The absence of these data will result in the automatic cancellation of orders. By entering the site, the Customer agrees to provide valid personal information, data that enable service delivery by Barista.com and the correct identification of the registered customer and sending information and advertising of different products and offers that Barista Shop may have on its websites.
- MAKE A REQUEST
8.1. The Client must complete the Personal Data Form found in our online store (available 24h/day, every day), once you have accessed the page and clicked on the “Checkout “.
8.2. If we accept the order, we will notify the Client our acceptance by issuing an Order Confirmation. We will deliver your order confirmation email, provided that you have given us your email address in the personal data form. If we cannot accept the order, we will attempt to contact the customer via email or phone.
8.3. Although we make every effort to supply the products listed in your Order Confirmation, there may be occasions when we are unable to supply such products because, for example, that such products are not in stock. In these cases we will contact the customer to inform and suggest alternative products that might wish to purchase. If you do not accept our suggestions we will cancel your order in respect of the products we cannot supply and refund you the correspondent sum of money. The refund will be the limit of our liability to Client in case we are unable to supply the products ordered.
Sometimes the price of a particular product from our online store may be wrong and show a higher or lower price due to an error. When this happens and if you have your order confirmed, we will contact the Client as quickly as possible.
8.4. The customer may cancel the order at any time and at no additional cost, provided that the order has not been billed and sent through the carrier. If the package had left our factory, a refund shall be made.
8.5. The availability of products on the web is constantly changing and reflects the situation in real time. Adding an item to the shopping cart does not guarantee that it is reserved for the customer, other customers may have purchased while they were browsing the web. By the time you have completed the payment process, the product is reserved for the customer.
- THE RIGHT TO RETURN THE PRODUCT
9.1. Contact [email protected] and we will show you how to proceed. If the return is for a defective item or wrong item, it must be notified within 14 days after receipt of the goods and we will remove it for free, otherwise, we will also pick up the product but transport costs are on your expense.
9.2. A return or exchange will not be accepted if the product has been opened or manipulated by the Customer. Otherwise the goods will be depreciated and notify the customer upon receipt of return.
9.3. The deadline for any refund is 14 days after purchase.
9.4. The product must not have been used and must be returned in its box / original packaging external and well protected to avoid damage in transit. Otherwise the goods will be depreciated and notify the customer upon receipt of return. In addition, the documentation must include all original as we received at home.
9.5. Once we receive the merchandise in our warehouse and checked all the conditions above, the return of the product will be accepted and we will proceed to refund the amount, according to the method of payment used by the customer.
9.6.The Company has the right to reject any product that does not come in a suitable condition for resale. These products will be returned to sender without notice. Only in the case that the company sent a wrong product, the cost of return and replacement will be on the company.